Samco Software Inc. found a need in their local area of Vancouver—a potential market—that with the advent of the IBM desktop in 1980s, the firms who were getting their books manually done with different accounting firms wanted to start doing bookkeeping in their office on their machines with their software. Samco found this an opportunity to offer a system where these firms could purchase a computer from Samco with preinstalled programs, and the company would teach them how to use the software. As time moved on, Samco began modifying the software many new users and eventually incorporated their cloud hosting system. Samco Power Accounting and Business Applications are available on a hosted basis paid monthly to assist companies who have the requirements for powerful and complex capabilities but want to avoid the costs of purchasing and maintaining a server.
Samco constantly upgrades its software, hand-in-hand with the latest trends, and made a major change by offering a “hybrid” UI. Their software applications are mainly for data entry, and a keyboard is much more useful than a mouse for doing that type of work. However, due to the demand, the company incorporated cut and paste, dropdown menus, and multitudes of other current functions. In addition, to keep with modern appearances, they are doing a major re-write expected to release shortly. “It will be web enabled, while providing the stability and functionality of our legacy system. We’re working on the basic packages and once released, we’ll then start adding in hundreds of custom changes that our clients have had us do for them,” says Barry Clarke, CEO of Samco.
“One of the things that software companies often setup is multiple source dealers around the world and they can make custom changes of their software, for their customers. So, these different resellers are making changes to the software for their resellers—who are relying on that reseller in order to stay in business. If anything happens to reseller, which is often witnessed, the customers are now stuck with custom software that they can do nothing with. And nobody is really good at supporting it because they didn’t develop it,” explains Barry. “Samco took the route working with resellers, but of doing, all custom work in-house, hand in hand with the client and the resellers. If anything happens to the reseller, they can go to any other Samco reseller or Samco itself and know they are able to continue being supported.”
UPGRADES ITS SOFTWARE,
HAND-IN-HAND WITH THE
LATEST TRENDS, AND
MADE A MAJOR CHANGE BY
OFFERING A “HYBRID” UI
SAMCO CONSTANTLY UPGRADES ITS SOFTWARE, HAND-IN-HAND WITH THE LATEST TRENDS, AND MADE A MAJOR CHANGE BY OFFERING A “HYBRID” UI
The company has developed its optional Warehouse Management System. The company’s solution can be used on desktop, Android tablets and, handheld scanner devices. “We are encouraging people to go paperless without compromising the efficiency of their business. Hence, we have improved our software so that everything is handled via email, so that if an order is placed in the system there’s an email Order Confirmation goes out automatically, then an update, if there’s any product put on back order a recommended purchase order is automatically created for the purchaser to consider issuing. Should the expected arrival date be changed, there’s another email goes out to the customer, advising him, there’s been a change. Upon receiving in of the product back orders are filled and shippers are notified that the back order is ready to be picked,” explains the steadfast leader.
Samco serves small to medium-sized businesses who are concerned about everything from financial accounting, to comparing a budget on their financial statements. They want to track Accounts Receivable and Payable, maintain Inventory Control, handle purchasing, Canadian Payroll, Retail Point of Sale, Wholesale Distribution, Commercial Fishing Companies meeting DFO requirements, and Revenue Canada reporting. A company that rents items, equipment, or combines multiple inventory items into other items (kits) can even disassemble kitted items should the need be.
For instance, a long-time client in the interior of British Columbia has several stores besides their warehouse and yard. They service the orchards and farms with everything from small parts to full irrigation systems and more. They have had Samco incorporate an eSamco website, and their customers log in and obtain copies of their monthly statements. In addition, they are capable of reprinting their invoices, all done with electronic signatures where ever applicable. “This is particularly handy when a company has several people picking up goods from a supplier. We are still working with them on their hand-held system and looking at our Warehouse Management System next year when things slow down a little as they are a very seasonal type of business.”
With the advent of the Covid-19 pandemic, one of the problems organizations have been facing is deciding whether to have staff continue to work from home or return to the office place. So, Samco expanded their private cloud, adding more capabilities to it and cutting down the cost considerably. Samco offers additional space, additional memory, enhanced better speed which results in faster data upload. “And one of the things about that, when a client is currently on our automatic backup system, is that we can usually implement them within an hour onto our hosted system, as we recover from last night’s backup,” adds Barry.
For the days to come, the company will enhance its versatility, offering clients the best of solutions and services at pocket-friendly prices. The company will also be concentrating on developing the company and the staff to flawlessly service the client. “We consider our clients and our staff to be the most important assets and are the reasons behind the many successes that we have accomplished. We listen to the clients, then we discuss their pains and wishes within the team as a group and try to figure out what’s the best options for that client to get the most benefit utilizing our software,” says Barry.